Delivery & Packing
Preparing your order
Once your order is validated, there are two successive steps before you get your product delivered:
- Your order will be prepared: it takes between 24 and 48 hours depending on the time of your order (excluding weekends and holidays).
- If you order before 12 noon, your order is processed and shipped during the day.
- If you order after 12 noon, your order will be prepared and shipped the next open day.
- Finally if you order after 12 noon, on the eve of a public holiday or weekend (or during these days), your order will be prepared on the next working day (Monday for a weekend for example).
Delivery of your order
We are able to ship in the 27 countries of the European Union : Germany, Belgium, Luxembourg, Netherlands, Spain, Italy, Great Britain, Austria, Denmark, Ireland, Portugal, Finland, Sweden, Greece, Hungary, Poland, Slovakia, Czech Republic, Slovenia, Bulgaria, Croatia, Estonia, Latvia, Lithuania, Romania, Cyprus and Malta.
Shipping fees are calculated during "delivery" step in the order process, and depends on the weight of your package, delivery country and your chosen transporter (Colissimo International or DHL Express).
Unfortunately, for various customs reasons, we are not able to deliver the United States, Taïwan, Hong Kong, Singapore and outside the EU (Switzerland, Norway, Andorra, ...).
A careful packaging specifically designed for bottles
We selected for all our shipments, a package specifically designed to carry safely, bottles and fragile products. We tested ourselves by dropping several times without finding any breaks.
Except in special cases (large number of bottles, boxes, books, ...), your package will be composed of :
- A neutral outer carton, with no visible clue to its contents
- Your bottle will be housed in the heart of a wraparound foam designed for maximum protection of the bottles (any format).
all major japanese whisky references available in Europe
in 27 countries and shipping in 24/48h
for an optimal protection of your bottles during delivery
by credit card, bankwire or Paypal